1. INTRODUCTION

This privacy notice explains how we collect and process your personal data through your use of frameworkwellness.com. By providing us with your data, you confirm that you are over 13 years of age. Framework Wellness is the data controller responsible for your personal data.

2. WHAT DATA WE COLLECT AND WHY

We collect the following types of personal data:

– Communication Data: For communicating with you and record keeping. Lawful basis: Legitimate interests.
– Customer Data: For processing purchases and keeping transaction records. Lawful basis: Contract performance.
– User Data: For operating and securing our website, and ensuring relevant content. Lawful basis: Legitimate interests.
– Technical Data: For analyzing website use and improving services. Lawful basis: Legitimate interests.
– Marketing Data: For marketing preferences and delivering relevant content. Lawful basis: Legitimate interests.

We do not collect Sensitive Data without your specific consent and only in anonymized form.

3. HOW WE COLLECT YOUR DATA

We collect data directly from you (e.g., forms, emails) and automatically through cookies and similar technologies. We may also receive data from third parties like analytics providers and advertising networks.

4. MARKETING COMMUNICATIONS

Our lawful basis for sending marketing communications is either your consent or our legitimate interests. You can opt out of marketing communications at any time by logging into the website, following the opt-out links, or emailing us at support@frameworkwellness.com.

5. DISCLOSURE OF YOUR DATA

We may share your data with service providers, professional advisers, government bodies, and third parties involved in business transactions. All third parties must respect the security of your data and treat it according to the law.

6. DATA SECURITY

We implement security measures to prevent your data from being lost, used, altered, or accessed without authorization. Access to your data is restricted to those with a business need to know.

7. DATA RETENTION

We retain your data only as long as necessary for the purposes we collected it, including legal and accounting requirements. For tax purposes, we keep basic customer information for six years after they stop being customers. We may anonymize your data for research or statistical purposes.

8. YOUR RIGHTS

You have rights regarding your personal data, including access, correction, erasure, restriction, transfer, objection to processing, and withdrawal of consent. To exercise these rights, email us at support@frameworkwellness.com. We may request specific information to confirm your identity and ensure your rights.

9. THIRD-PARTY LINKS

Our website may include links to third-party sites. We are not responsible for their privacy policies. We encourage you to read the privacy notices of other websites you visit.

10. COOKIES

You can set your browser to refuse cookies or alert you when cookies are used. Disabling cookies may affect website functionality.